Buyer portal access
Give a buyer a login to see its own leads and raise disputes, and manage that login afterwards.
Buyer page → Portal access → Enable portal access. Set the email the buyer will sign in with and a password of at least 8 characters, then send both to your contact. The buyer signs in at portal.leadmove.io.
Portal access is optional and per buyer. A buyer without it still receives leads normally.
Managing the login
Once active, the card shows the login email (one click to copy), the last login, and a collapsible list of recent sign-ins. The ⋯ menu holds everything else:
| Action | Effect |
|---|---|
| Reset password | Sets a new password. Send it to the buyer — LeadMove doesn't email it. |
| Change email | The buyer signs in with the new address; the password is unchanged. |
| Disable portal | The buyer can no longer sign in. The password and login history are cleared, so re-enabling means setting a new password. |
There is no self-service password reset: buyers can't change their own email or password, so a lost password comes back to you.
What the buyer sees
Its own deliveries, and nothing else:
- A dashboard with this month's delivered / pending / failed / deferred counts, quota usage, and a disputes summary.
- My Leads: every lead delivered to it, with full lead data, status filters and a CSV export.
- My Disputes: the disputes it raised and how you resolved them.
- My Profile: name, login email, status and quota usage, marked as managed by you.
What the buyer never sees
- Prices, revenue, invoices or its prepaid balance — the portal shows no money at all.
- Your other buyers, your pipelines, your volumes.
- Your internal quality work: scores, grades, validation and routing data are stripped from the lead before it reaches the portal.
- Your infrastructure: a delivery that failed on your side reads as "Retrying", not as an error trace.
Share the how-to
These pages are written for the buyer — send the links as-is:
Common questions
Does disabling the portal stop deliveries? No. Portal access and lead delivery are independent. To stop leads, pause the buyer's rule in the pipeline or the buyer itself — see Adding buyers.
Can several people at the buyer use the portal? There's one login per buyer. Share the credentials, or create separate buyers if they need separate views.
Can the buyer dispute a lead without the portal? Yes — they tell you, and you open the dispute from the lead page. See How disputes work.
Does the portal show my brand? It shows the portal name and logo set in your account settings, not LeadMove's.