Custom portal domain
Put the buyer portal on your own address, step by step, with the DNS record to create.
Settings → Buyer portal → Portal address. Your buyers sign in at portal.leadmove.io by default. Point your own domain at the portal and that address becomes yours — nothing in the address bar mentions us.
The shared address works for every customer, so it can't show your logo before a buyer signs in: it has no way to know whose portal the visitor is after. Your own domain can, and does.
Adding your domain
Use a subdomain of a domain you own: portal.acme.com, leads.acme.com. A root domain like acme.com won't work — a CNAME can't live at the root of a zone, so your registrar would refuse the record.
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Enter the domain and click Add domain.
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Create the record shown in the table at your DNS provider:
Type Name Value CNAME portal(the part before your domain)cname.vercel-dns.com -
Click Check status.
The status starts at Pending DNS and turns Active once the record resolves. Propagation is usually minutes, occasionally an hour. The HTTPS certificate is issued automatically — there's nothing to upload.
Until it reads Active, your buyers keep using portal.leadmove.io. Send them the new address once it's live.
Removing it
The trash button detaches the domain. Buyers who bookmarked it land nowhere afterwards, so they'll need the portal.leadmove.io address instead — the confirmation says so before you commit.
Common questions
Does the shared address keep working?
Yes. portal.leadmove.io stays live whatever else you configure. Only the branding differs: it can't show your logo before a buyer logs in.
Can I get a leadmove.io subdomain instead, like acme.portal.leadmove.io?
No, and on purpose. It would still carry our name in the address bar, which defeats the point of a white-label portal. It's your domain or the shared one.
Will Google index my buyers' portal?
No. Every page carries noindex on every address.
Can two organizations use the same domain? No — a domain resolves to exactly one organization. If yours is refused as already in use, contact support.
Custom domains say "not configured" on my screen. That's an environment-level setting, not something in your account. Contact support and we'll enable it. The shared address works either way.
Does this change where leads are delivered from? No. This is only where your buyers log in. Sending leads from your own domain is sender domains, a separate setting.