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What is the difference between ping/post and rules-based routing?

4 min read
What is the difference between ping/post and rules-based routing?

Ping/post and rules-based routing are the two dominant architectures for lead distribution software. They solve the same underlying problem — getting the right lead to the right buyer — but through completely different mechanisms, with different tradeoffs on speed, complexity, and price.

The distinction matters when you're choosing a platform, because the two architectures aren't interchangeable. Tools built for one don't gracefully support the other, and picking the wrong model means paying for complexity you don't need or hitting architectural limits when your operation grows.

How ping/post works

Ping/post is a two-phase auction protocol:

  1. Ping: The router sends a stripped lead — typically name, geography, and a few qualifying signals, but not full contact details — to a pool of registered buyers simultaneously.
  2. Bid collection: Each buyer evaluates the stripped lead and responds with a bid price or a pass, usually within 2-5 seconds.
  3. Post: The router selects the highest bidder (or the buyer who meets the floor price) and sends the full lead to that buyer only.

The advantage is real-time price discovery: you're guaranteed the best current market price for each lead. The cost is latency (2-10 seconds per lead), complexity (buyers must integrate a bidding API), and the need for enough competing buyers to make auctions meaningful. Boberdoo ($1,000+/mo) and LeadProsper ($499+/mo) both support ping/post, and both are designed around marketplace operations with many buyers.

How rules-based routing works

Rules-based routing skips the auction entirely. When a lead arrives, the router evaluates buyers in a priority order you've configured, checking each buyer's conditions in sequence:

  1. Does the lead's zip fall within the buyer's territory?
  2. Is the buyer within their daily cap?
  3. Is it currently within the buyer's operating hours?
  4. Does the lead's score meet the buyer's threshold?

The first buyer whose conditions all pass receives the lead. Delivery happens via webhook or email, typically in under a second. There's no bidding, no latency from waiting for buyer responses, and no open registration — your buyer list is fixed and configured in advance.

Head-to-head comparison

DimensionPing/PostRules-Based
Delivery speed2-10 seconds (auction latency)Under 1 second
Revenue optimizationReal-time price discoveryFixed pricing per buyer
Buyer onboardingBuyers need bidding API integrationSimple webhook URL per buyer
Ideal buyer count20+ competing buyers2-15 direct buyers
LeadMove supportNoYes, from $149/mo
Boberdoo supportYes (core feature)Yes
LeadProsper supportYesYes
ComplexityHigh (auction ops, floor pricing, bid analytics)Moderate (rule configuration)

When ping/post is the right choice

Ping/post makes sense when: you're operating an open lead marketplace with 20+ buyers who actively compete on price, your leads are sold in verticals where per-lead value varies widely (mortgage, insurance, solar at high volume), and you have the operational capacity to manage auction dynamics — floor prices, bid analytics, buyer credit limits.

High-volume mortgage and insurance aggregators run ping/post because the revenue uplift from real-time bidding is meaningful at scale. If your average lead sells for $50 and you process 10,000 leads/month, even a 10% bidding premium is $5,000/mo — enough to justify the infrastructure cost.

When rules-based is the right choice

Rules-based routing fits agencies with direct buyer relationships where pricing is negotiated in advance. Your buyers know what they pay, you know who gets which leads, and the routing logic reflects geographic exclusivity, capacity, and schedule rather than real-time price competition.

For agencies managing 2-15 buyers in solar, home services, mortgage, or insurance with direct contracts, rules-based distribution is simpler to operate, faster to set up, and significantly cheaper. LeadProsper starts at $499+/mo with ping/post included whether you need it or not. A focused rules-based tool like LeadMove starts at $149/mo for the same core routing workflow without auction overhead.

Ping/post and rules-based routing aren't better or worse in absolute terms — they serve different business models. The right question is whether your buyers compete for leads on price (ping/post) or whether you have direct relationships with known, stable pricing (rules-based). Most growing agencies are firmly in the second category.

Frequently asked questions

how does ping/post lead routing work step by step?

The router sends a stripped 'ping' containing only non-sensitive lead data to a pool of buyers. Each buyer responds within a few seconds with a bid price or a pass. The router selects the highest bidder, then posts the full lead to that buyer. If no buyer bids above the floor price, the lead is either sold below floor or rejected. The whole cycle typically takes 2-10 seconds.

how does rules-based lead routing work step by step?

The lead arrives at the router. The router evaluates buyers in a configured priority order, checking each buyer's conditions (zip, caps, operating hours, score, exclusivity). The first buyer whose conditions all pass receives the lead via webhook or email, usually within a few hundred milliseconds. There's no bidding step and no latency from waiting for buyer responses.

which is faster, ping/post or rules-based?

Rules-based delivery is faster. Leads reach the buyer in under a second because there's no round-trip bid collection step. Ping/post adds 2-10 seconds of auction latency. For high-value verticals where response time drives close rates, this difference matters. Both are faster than batch or polling-based delivery.

does LeadMove support ping/post routing?

No. LeadMove implements rules-based routing only, which is the right model for agencies with direct buyer relationships and stable pricing. Ping/post is built for open marketplaces where buyers compete in real time. LeadMove starts at $149/mo and covers rules, caps, dedup, and buyer portals without auction infrastructure.

what tools support ping/post lead routing?

Boberdoo ($1,000+/mo) is the leading ping/post platform for high-volume aggregators. LeadProsper ($499+/mo) supports both ping/post and rules-based routing. Both require configuration and onboarding time; Boberdoo typically involves a sales process before access. DIY ping/post implementations exist but require significant engineering investment.

when should I choose rules-based over ping/post?

Choose rules-based routing when you have 2-15 direct buyers with known pricing, don't need real-time price discovery, and want sub-second delivery without auction overhead. Rules-based is the right default for most growing agencies. Ping/post only makes sense when you have 20+ buyers who compete on price for the same leads.

can I switch from rules-based to ping/post later?

Yes, but it requires switching platforms. Rules-based tools like LeadMove don't add ping/post later — the architectures are different. If your business grows into open-market aggregation with 50+ competing buyers, you'd migrate to Boberdoo or LeadProsper. Most agencies with direct buyer relationships never need to make that switch.

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